Return Policy

RIGHT CANCELLATION, RIGHT OF WITHDRAWAL AND RIGHT OF REPLACEMENT

The user may, using any means of communication, cancel an order placed with any means of communication, so that it is not executed, provided that it has not already been executed (orders that are “Pending” or “In process” or ” Ongoing”). The user may, within 14 calendar days from the delivery of the goods to the user (or the delivery to a carrier chosen by the user other than the one offered by the Company), withdraw from the contract concluded with the Company (ie, for all goods of each order). The Company in this case will return to the user all the money received from him (by credit in his debit / credit card account or via PayPal, as long as he used them for the transaction, otherwise with a day check that will be sent to him by post) – in any case, no costs will be charged for such refunds – including, where applicable, delivery costs (excluding additional costs due to the user’s choice to use a delivery method other than the cheaper standard delivery method offered by the Company) , without undue delay and definitely within 14 calendar days from the day the Company will be notified of the user’s withdrawal (via email, telephone or return slip). The user must, in this case, return the goods to the Company through his choice and at his own expense, without undue delay and definitely within 14 calendar days from the day he stated that he withdraws from the contract. The user is solely responsible for any reduction in the value of the goods resulting from handling that was not necessary to determine the nature, characteristics and function of the goods. Simply put, the good must be in such a condition that it can be resold, so you can try the good, but not use it. The special card of each brand as well as the labels of the product have not been removed or damaged in any way. No parts have been removed from the bracelet to fit the user’s wrist or any modification has not been made anywhere. For example, if you bought a watch, you can try it on at home, but not wear it outside. The returned goods should, in addition, be just like before the sale with the card, in its complete original packaging (box, nylon, foam, which should not have tears or damage / deterioration) and with all the contents the original packaging (instructions for use, specifications and warranties, connection / charging cables, etc.). The Company is entitled to delay the refund until it receives the goods back or until the user provides the Company with proof that he has returned the goods, whichever comes first. The user can return the goods himself at the Company’s headquarters or at its physical store. Goods that were sold with an extra gift will have to be returned with the extra gift, otherwise the value of the gift will be deducted from the refunded amount. For the rest, the current provisions of Law 2251/1994 on withdrawal apply. Alternatively, in case the user does not wish to withdraw from the contract, he is entitled, within the same withdrawal period (14 days from delivery, etc.), to replace any good of the order with another good, in the same condition, without , in this case, to charge (the user) with new shipping costs. The above applies to orders placed through the online store, by phone or any other means of written communication, even if you have chosen as a method of delivery pick up from a specific store. For purchases you make through the physical store there is only the possibility of replacement with another product and not a refund.